Frequently Asked Questions

Visit our New Support and FAQ page here.


  1. How do American CMEs courses work?

    Thanks to our great sponsors, all our education is completely free. There are no contracts or obligations..

    1. Go to
    2. Login or create an account.
    3. On the Courses page, select Free CE Courses if your state accepts our continuing education courses. Select CAPCE Courses if you are in a state such as Michigan that requires credits to be issued through CAPCE. 
      • In order to take a CAPCE course, you must first accept the CAPCE Terms and Conditions on your My Account page and purchase tokens or a subscription. 
    4. Watch a 25-30 minute video module
    5. Take a 10-question quiz for assessment. (You may be asked to take a pre-course quiz to evaluate how much you have learned)
    6. Take a quick survey to provide feedback
    7. Print or save your certificate
  2. How do I set up an agency account for my Fire or EMS department?

    Agency accounts are free to set up. All that is needed is to fill out this FORM and send it to American CME at Please contact us if you have any questions.

  3. I completed a course and the survey/ certificate did NOT appear:

    If this happens it could be a pop up blocker preventing it. Please go back to the course, click play, then click the "fast forward " link under the video. This will take you to the end of the course and the quiz will appear.

  4. Do American CME credits count towards National Registry?

    Yes, the NREMT accepts continuing education from an organization that has approval from a State EMS office. Please contact the NREMT for further questions or for the amount of credits you may take.

  5. If I leave during my course, will I be able to start where I left off?

    American CME has put markers in place so that if you have to leave or your internet connection fails, you will be able to start your education where you left off. You will see a "Fast Forward to my last position" just under the video. The video will have to buffer first so please wait 30 to 60 seconds, depending on your internet speed.

  6. What type of internet connection do I need to view the courses?

    In order to properly view our CMEs, it is strongly recommended to have a high speed internet connection. Dial-up or a slow connection will result in loading issues during your course.

  7. How do I know if my state accepts American CMEcourses as EMS continuing education credits?

    Under our "Accepted States" tab, you will find a list of states in which American CME is approved. Check back often, we are constantly updating that page.